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Pacific Aquarium, New York City’s preeminent source for exotic tropical fish and their state-of-the-art man-made environments, hasn’t always commanded its indisputable following among consumers in one of the world’s foremost cities. Established in 1982, the small, unproven general pet store entered a crowded marketplace on Manhattan’s Lower East Side, armed with little more than an expert staff and a commitment to service both before and after the fact. But then, what else would we need?
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